Certified ScrumMaster (CSM)

What is this course?

Whether you are new to Agile principles and have an idea of what Scrum is, or have already spent time involved with teams talking about or implementing Scrum, ensuring success with Scrum can be a daunting prospect.

You have understood that the benefits of ‘going agile’ include improving quality, productivity and time to market, but how does this happen in practice? And how can you ensure that you can deliver these process improvements? If you have not undertaken Scrum Training with a formally Certified ScrumMaster (CSM) Trainer then you may be missing key knowledge and skills that will enable you to make the most of the opportunities afforded by effective implementation of Scrum principles and practices.

The 2 day, highly interactive CSM course investigates the Scrum framework in detail from theory and foundations to practical application and pitfalls, covering all the team roles, activities, and artifacts, so that you can be an effective Scrum Master or member of a Scrum team.

Upcoming Course Dates

Location Start date Price ex VAT
(*early bird)
London - Paddington 27 Jan - 2 days £995David HicksSOLD OUT
Edinburgh - Radisson Blu 27 Jan - 2 days £995Matt Roadnight
Book Now
London - Paddington 13 Feb - 2 days £995David Hicks
Book Now
Manchester - Central 13 Feb - 2 days £995Dot Tudor
Book Now
Leeds 17 Feb - 2 days £995Tom Reynolds
Nearly Full
London - Paddington 27 Feb - 2 days £895*David Hicks
Book Now
London - Paddington 09 Mar - 2 days £895*David Hicks
Book Now
Birmingham Central 10 Mar - 2 days £895*Dot Tudor
Book Now
London - Paddington 23 Mar - 2 days £895*David Hicks
Book Now
Manchester - Portland St 23 Mar - 2 days £895*Zia Malik
Book Now
Edinburgh - Radisson Blu 30 Mar - 2 days £895*Matt Roadnight
Book Now


What will you learn?

The 2 day Certified ScrumMaster (CSM) training course will give you a sound understanding of Scrum principles and practices in order that you can:

  • Participate actively as a Scrum Team member
  • Function effectively as the Certified Scrum Master for the Scrum Team
  • Deliver a successful Scrum project
  • Explain and sell Agile and the Scrum framework to other key stakeholders
  • Define and use the full range of Agile and Scrum Artifacts (Product Backlog, Sprint Backlog, Increment, Burndown Charts, etc.)
  • Set-up and facilitate Scrum Meetings (Release Planning, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective)
  • Understand how to employ Scrum in real world circumstances such as distributed Scrum teams, fixed price contracts and third party supplier relationships
  • Help your team or organisation to transition to a more Lean and Agile way of working using Scrum
  • Understand how to combine the use of Scrum with other Lean and Agile approaches such as Kanban, eXtreme Programming (XP) and Agile Project Management (AgilePM)

What our delegates say

“I really enjoyed the course, very interesting and I feel like I have learnt a lot. David was great!”
Harriet Handley, Certified ScrumMaster course with David Hicks

Read more course testimonials here » »

Meet your trainers

David Hicks
Read David’s bio

Colin Bird
Read Colin’s bio

What topics will be covered?

You can expect the following topics to be covered during the Certified Scrum Master course:

  • General Knowledge
    • Agile Manifesto
    • Empirical and Defined Processes
    • Scrum Process and Sprints
    • The Significance of “Done”
    • The Five Scrum Values
    • Applicability of Scrum
  • Scrum Roles
    • Overview of Scrum Roles
    • ScrumMaster
    • Product Owner
    • The Team
    • Teamwork
    • Team Characteristics
    • Impact on Traditional Roles
  • Scrum Meetings
    • Sprint Planning Meeting
    • Daily Scrum Meeting
    • Sprint Review Meeting
    • Sprint Retrospective Meeting
    • Release Planning Meeting
  • Scrum Artifacts
    • Product Backlog
    • Product Increment and the Definition of Done
    • Sprint Backlog
    • Burndown Chart
What will you receive?
Who is this course suitable for?
Are there any prerequisites for this course?
How should you prepare for this course?
What about certification?